Standard modules
Buy, Redeem, Events, Competitions, Directory, Locations, Specials, Promotions, Reservations, Appointments.
Features
Everything the app can do, listed
Four groups of features. You pick what goes in yours during the setup appointment, and you can change the selection later within the limits of your plan.
How the app is put together
Every theloyaltyapp.eu app is assembled from four configurable groups. The top section carries your identity and the barcode scanner. The middle sections are the industry modules, and they are what makes a café app different from a real-estate app. The bottom buttons are the roughly thirty navigation options along the base of the screen. The back end is the web office where you run inventory, tiers, gifts, coupons and campaigns. Your plan sets how many middle sections and bottom buttons you can switch on.
Group one
Top section
The part of the screen that has to look like you within half a second of opening. Colours, logo, slogan, the name you give your points, and the scanner that turns a till receipt into a balance.
Colors
Match the app palette to your brand so the whole thing looks like you, not like us.
Logo
Your logo sits in the top menu on every screen.
Slogan
Your line, under your mark, on the home screen.
Rewards name
Call your points whatever your customers already call them.
Scan barcode
Scan receipts, products and coupons to collect points at the till.
Tier colours
Give each membership level its own colour so status is visible at a glance.
Cart
A normal shopping cart for apps that sell as well as reward.
Favourites
Customers bookmark the products they come back for.
Group two
Middle sections
The modules that make the app specific to your trade: buying, redeeming, menus, listings, events, competitions, reservations, appointments, sampling schedules, recipes, shifts and lunch. There are twelve industry presets; the full catalogue is on the industries page.
Industry modules
News, Menus, Community guidelines, My services, My shifts, Listings, Open house, Agents, Developers, Recipes, Sampling today, Where to buy.
How many you get
Three on Intro, six on Basic, eight on Premium, unlimited on Dedicated. Middle sections can be swapped as your business changes.
Group three
Bottom buttons
Around thirty options for the navigation bar. Five on the Intro plan, eight on Basic, eighteen on Premium, unlimited on Dedicated.
Home
The main screen, one tap away from anywhere.
Profile
Account details and preferences, managed by the customer.
Activity
Points earned, points redeemed, current balance.
Transactions
Full history of what was bought and what it earned.
Buy now
Straight into a purchase without leaving the app.
Redeem
Turn points into gifts and benefits.
My barcode
The member's own code, ready to scan at the counter.
Scan
Point the camera at a barcode or QR code and collect.
Catalog
The whole product range, browsable.
Find us
Stores and branches on a map, with directions.
Refer & earn
Members invite friends and both sides get rewarded.
Our rank
Progress and status inside the programme.
Earn points
Surveys and feedback that pay out in points.
News
Announcements and updates, pushed to the people who care.
Documents
Manuals, price lists, certificates, downloadable.
Community rules
The guidelines members agreed to.
Donations
Members give points or money to causes you support.
Web link
A shortcut to anything you already run on the web.
My services
Personalised services for each member.
My shifts
Rotas and schedules for staff-facing apps.
My tasks
Assigned work, tracked to completion.
Appointments
Bookings with confirmations and reminders.
Reservations
Tables, tickets and slots, reserved in the app.
About us
Who you are, in your own words.
Group four
Back end and CRM
The web office. Customers, inventory, tiers and the gift automations that run without anybody remembering a birthday. This is where most of the actual work happens after launch, and it is included in every plan.
CRM
Full customer records: who they are, what they buy, what they are owed.
Inventory
Stock and pricing, controlled from one back office.
Stock by location
Per store, per warehouse, per branch.
Customer tiers
Levels, colours and bonus-point rules you define.
Push notifications
Personal messages straight to the phone, sent from the back end.
Email marketing
Campaigns to your own member list.
Discounts
By product, by group, by category.
Coupons
Issued to a person, a segment or everyone.
Receipt barcode
Scan the receipt, credit the points. No integration required.
Conditional bonus
Repeat points on scans, with a frequency cap you control.
Sign-up gift
A welcome present the moment somebody joins.
Birthday gift
Automatic, on the day, without anybody remembering.
Name day gift
The same, for markets where name days matter.
Anniversary gift
Marks how long somebody has been a member.
Long-time customer gift
Recognition for the people who never left.
Purchasing
Buying and distributing the gifts people redeem.
Recently added
New in the platform
Proximity-based order acceptance
Set how far a customer's phone can be from the nearest store before an order is accepted. Keeps delivery and pickup logistics inside a range you can actually serve.
Calendar, attendance and leave
One system for schedules, attendance and leave requests, so staff coordination stops living in a group chat.
Task management and quality control
Assign work to employees, track progress, and hold a standard for how the job gets done.
Reservation and appointment payments
Take payment when the booking is made. Fewer no-shows, less chasing.
Customisable fonts, intro image and music
The first three seconds of the app are yours: typeface, splash image, sound.
Customer, product and employee reviews
Collect feedback on all three, and find out which products and which people are carrying you.
Where the money goes
Customers order in the app and pay with Google Pay or Apple Pay. Stripe processes the payment. The funds land in your own bank account. theloyaltyapp.eu never stores or holds card data, which is also what keeps your compliance surface small.
1
Customer pays
In the app, at the counter or for delivery.
2
Stripe
Google Pay or Apple Pay, processed and encrypted.
3
Your bank
Settled to your account, not held by us.
Next step
See it configured around your business
In the demo we build a working app for your actual trade, with your sections and your rewards, so you are judging your app rather than a screenshot of somebody else's.